Support

We believe if you are happy, we will grow!

 

By this time you have become part of the Velocity Plotter family. We are at your side from setting up your Velocity Plotter to answering all your technical questions, we are here to give you the best training on how to use your plotter as well as on how to maintain your plotter, Enabling you to work at optimum level. We look forward to a long and successful partnership!

 

Please let us know if you have any questions, or perhaps an issue with your plotter. We are here to support you! 

 

 

How to get Help?

 

  1. Fill out the Service Request Form with your detailed information, and submit. 

Support Request
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Velocity Support via TeamViewer

 

With TeamViewer, we can provide support on questions and problems in a very efficient and quick way.

 

  1. Download TEAMVIEWER by clicking the button below.

  2. Run the downloaded file and install it.

Velocity Support via WhatsApp for Apple iPhones

 

With WhatsApp, we can provide support on questions and problems in a very efficient and quick way.

 

  1. Download WhatsApp by clicking the button below.

Velocity Support via WhatsApp for Android phones

 

With WhatsApp, we can provide support on questions and problems in a very efficient and quick way.

 

  1. Download WhatsApp by clicking the button below.

Installation and Service

 

​Our plotters are known to be a plug and play plotter, installation could be done via remote access. * Local in site installation available

( Los Angeles and Orange county area only )

Our Professional technical team provides service via internet remote access and via phone any time when needed using Skype, FaceTime, WhatsApp, and online support. *Local in site service available ( Los Angeles and Orange County area only ).

Velocity Plotters are used in industries such as:

 

  • Apparel

  • Aerospace

  • Signmaking

  • Upholstery

  • Furniture 

  • Sewn

  • Industrial Fabrics

  • Shoe Industry

Compatible Plot Files:

  • PLT

  • PM

  • PPD

  • PMD

  • HPG

  • HPGL

  • HGL

  • CTM

  • DWG

  • PDF

  • DXF

Software Solutions

 

A key advantage of owning a Velocity plotter is our open control center program that will work virtually with all industry-standard CAD and nested-based software. 

  • Optitex

  • Gerber AccuMark

  • PAD System

  • Lectra

  • StyleCAD

  • Tukatech

  • AutoCAD

  • PolyGon 

  • Audeces

WEST COAST SHOWROOM

323.424.1665

  

5608 Soto St Unit 7 

Huntington Park, CA 90255 

SEAN@VELOCITYPLOTTERS.COM   

CORPORATE OFFICE

833.275.6888

Stallings, NC 28104

INFO@VELOCITYPLOTTERS.COM

NEW YORK OFFICE

551.333.9566

 New York, NY 10003

VELOCITYPLOTTERS.NY@GMAIL.COM

© 2018 Velocity Plotters Inc.

LosAngeles, CA
North Carolina
New York

1-833- 2PLOTTT 

1-833-275-6888

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